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Refund policy

All products purchased on cubii.com and Amazon can be returned within 30 days with our free returns. If you do wish to return your Cubii, simply email us at info@mycubii.com with the subject line Return Request. Please provide us with:
  • Your Cubii serial number
  • Order number
  • Shipping address
  • Reason for return
To avoid any charges, all returns and exchanges must include the original packing material, product box, and accessories. Refunds will be issued after the product is returned to our warehouse. The refund generally appears within one to two billing statements on the same card used to make the original purchase. If the order was placed using a check or money order, a check will be provided for the refund.**Please note, free returns are not included on orders from Good Morning America, The View, Or the Kelly and Ryan show**