Track Your Order: You can track the status of your order at TrackMyOrderStatus.com/FTCB
Delivery Delays: Due to COVID-19, the amount of orders and home deliveries carriers such as FedEx, UPS and Canada Post are receiving have drastically increased. Please allow 7-10 business days for delivery. If you are inquiring about the status of your order, we kindly ask that you wait the full 10 business days before reaching out.
Support Delays: Due to dramatically increased volume, it's taking us a bit longer to answer all emails, and return calls. Please be patient as we work as quickly as possible to get back to you.
08/10/20: Due to severe weather conditions sweeping through the Chicagoland area (where most of the Cubii team resides), our Customer Support team may experience some outages and delays in response time. Our hope is that we will not be affected. However, we do apologize for any inconvenience this potentially may cause.
This is a unique time for the whole world and we appreciate YOU, your understanding and patience.