Track Your Order: You can track the status of your order at TrackMyOrderStatus.com/FTCB
Delivery Delays: Due to COVID-19, the amount of orders and home deliveries carriers such as FedEx, UPS and Canada Post are receiving have drastically increased. Please allow 7-10 business days for delivery. If you are inquiring about the status of your order, we kindly ask that you wait the full 10 business days before reaching out.
Support Delays: Due to dramatically increased volume, it's taking us a bit longer to answer all emails, and return calls. Please be patient as we work as quickly as possible to get back to you.
This is a unique time for the whole world and we appreciate YOU, your understanding and patience.